Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Engdahl

Cindy Engdahl

April 12, 2026

5  out of  5
rating by Cindy Engdahl
"Emerita Garcia "Emma" at Andy Herrero State Farm went above and beyond to help me recently with the claims process due to hail damage. She spent hours on the phone on my behalf interfacing with the claims department and the repair service when I felt I was getting the run around. Emma's compassionate professionalism got the answers we needed to proceed. Thank you Emma for a job well done!!"
We responded:
"Thanks so much for the amazing review, Cindy! We really appreciate your support here in Winfield . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Patrick

Patrick

April 8, 2026

5  out of  5
rating by Patrick
"Emerita Garcia was extremely helpful in working with me to have the Homeowner Insurance transferred over to me after I inherited my mom's house. She moved things along smoothly and accomplished everything quickly. Thanks for the great service."
We responded:
"Patrick, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Andy Herrero’s Team!"
Profile photo of Aiza Burgos

Aiza Burgos

April 7, 2026

5  out of  5
rating by Aiza Burgos
"Highly recommend the service and personal attention we get from Andy Herrero- State Farm Agent especially my interaction with Emma. She is very helpful and always takes the time to answer all my questions!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of allyson santos

allyson santos

April 7, 2026

5  out of  5
rating by allyson santos
"Emma was great! She made sure to review changes and explain it throughly. She also made sure to give me examples of ways to get discounts on future projects such as roofing updates"
We responded:
"Thanks so much for the amazing review, allyson! We really appreciate your support here in Winfield . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Grace Zheng

Grace Zheng

April 2, 2026

5  out of  5
rating by Grace Zheng
"I worked with Jun from Andy’s office. I highly recommend him. He was very kind, thoughtful, patient and professional."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Andy Herrero’s Team. "
Profile photo of Mike K

Mike K

March 31, 2026

5  out of  5
rating by Mike K
"Emerita Garcia was very helpful with helping me view my claim information. Also, Rachel was very nice with getting things started on my claim. They were both very nice to talk to."
We responded:
"Wow, thank you for the 5-star review, Mike! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Pete Maurer

Pete Maurer

March 28, 2026

5  out of  5
rating by Pete Maurer
"I had the pleasure to consult with State Farm Agent, Emma Garcia today. She is very knowledgeable and answered all my questions about changes to my homeowners and automobile policies. I walked away feeling well informed and confident in my coverage. Thank you Emma!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Andy Herrero’s Team. "
Profile photo of Kurt Williston

Kurt Williston

March 18, 2026

5  out of  5
rating by Kurt Williston
"Emma did a wonderful job of transfering coverage to our new vehicle and showing us how to save money on several other policies we have through State Farm. Emma was courteous and efficient with everything we had her do for us."
We responded:
"Thanks so much for the fantastic rating, Kurt! We are so glad you had a positive experience with us here on State Farm Agent Andy Herrero’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Joanne Williams

Joanne Williams

March 6, 2026

5  out of  5
rating by Joanne Williams
"Emma was extremely helpful and resolved my issue. I have had excellent customer service every time I have contacted this office."
We responded:
"Joanne, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Andy Herrero’s Team—we are always here to help!"
Profile photo of David Steinbach

David Steinbach

February 27, 2026

5  out of  5
rating by David Steinbach
"Emerita Garcia at Andy Herrero State Farm in Winfield, IL was fantastic to work with when I needed to add a new vehicle to my policy. She was kind, professional, and patient throughout the process, and she took the time to answer all of my questions clearly. She made everything easy and stress-free. Highly recommend reaching out to Emerita if you need help with your coverage!"
We responded:
"David, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Andy Herrero’s Team—we are always here to help!"
Profile photo of Joshua Bartee

Joshua Bartee

February 5, 2026

5  out of  5
rating by Joshua Bartee
"Rachel Brennan is incredibly helpful and polite she makes things alot easier and dont mind goin out of her way to simplify things.. thank you Rachel 😊"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Andy Herrero’s Team. "
Profile photo of Artimece Cotton

Artimece Cotton

January 15, 2026

5  out of  5
rating by Artimece Cotton
"David was very friendly and patient with me. He explained my policy very well and he was very polite"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Sam Burks

Sam Burks

January 15, 2026

5  out of  5
rating by Sam Burks
"Dave was great! Knowledgeable and professional, as well as being kind and very personal. A great experience and an incredible savings on top of it. Thank you! Could not have asked for a better experience."
We responded:
"Thank you for taking the time to leave such a great review, Sam. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Hannah Evans

Hannah Evans

January 7, 2026

5  out of  5
rating by Hannah Evans
"Dave is really good at explaining things in an easy to understand terms and helped find the best coverages for me. Thanks !!"
Profile photo of mark lynch

mark lynch

December 5, 2025

5  out of  5
rating by mark lynch
"Do you want great service and attention to your needs? Do you want a special person that has your needs in mind. And someone that will serve you and only you? I have that specific person "Arth Bhatiya" if you want qreat service and someone you can count on. He's your man!!.. Arth can get it done!!"
Profile photo of James Vanzant

James Vanzant

December 2, 2025

5  out of  5
rating by James Vanzant
"Great service"
Profile photo of Mariana Chura

Mariana Chura

November 28, 2025

5  out of  5
rating by Mariana Chura
"Dave is by far the best insurance guy I’ve dealt with. Will most certainly recommend to anyone without a doubt."
Profile photo of Katherine McDannel

Katherine McDannel

November 24, 2025

5  out of  5
rating by Katherine McDannel
"Emma in the Winfield office was so helpful in assisting with account updates and I was appreciative. Any one from Andy Herrero's offices have been professional and customer service oriented (a rare find these days). Have numerous policies thru the agency ie health/life, home, and auto. Thank you"
Profile photo of Juan Garcia

Juan Garcia

November 16, 2025

5  out of  5
rating by Juan Garcia
"Great Service! Friendly and professional."
Profile photo of yadira hernandez

yadira hernandez

November 15, 2025

5  out of  5
rating by yadira hernandez
"👍"
Profile photo of Martha González

Martha González

November 15, 2025

5  out of  5
rating by Martha González
"Excellent!!"
Profile photo of Mike Brandon

Mike Brandon

November 13, 2025

5  out of  5
rating by Mike Brandon
"David is my insurance agent and he was very knowledgeable and if I could give you guys more than 5 stars I would. Thank you so much for all your help David and God Bless everyone who works there."
Profile photo of Jun Chen

Jun Chen

November 4, 2025

5  out of  5
rating by Jun Chen
"Dave helped me with my auto policy. He was very patient with my busy schedule. Dave answered my questions and was super easy to work with!"
Profile photo of Rogelio Soto

Rogelio Soto

November 4, 2025

5  out of  5
rating by Rogelio Soto
"I highly recommend Emma as your insurance agent. She was very professional and knowledgeable when it came to explaining my Auto Insurance & Homeowners insurance coverages. Remarkable customer service an overall excellent experience. Please ask for Emma for your insurance needs."
Profile photo of Juan Jose Gonzalez Padilla

Juan Jose Gonzalez Padilla

November 3, 2025

5  out of  5
rating by Juan Jose Gonzalez Padilla
"Buena atención"